Avaya Phone systems were formerly made by Lucent Technologies and prior to that AT&T.

Avaya enables businesses to achieve superior results by designing, building and managing their communications infrastructure and solutions. For over one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, Avaya's embedded solutions help businesses enhance value, improve productivity and create competitive advantage by allowing people to be more productive and create more intelligent processes that satisfy customers.

The Avaya/Lucent/AT&T Merlin Magix telephone system has a capacity as high as 200 extensions/phones and up to 80 central office line/trunk jacks on the system and up to 12 simultaneous users on the Merlin Messaging Voice Mail Solution. The Avaya Merlin Legend telephone system has been serving America since 1995 and had 7 releases and then was migrated to the Avaya Merlin Magix series which had 4 releases to stay current with technology. The Avaya Merlin Legend/Magix series will manufactured for purchase as of October 2006 and are only available in refurbished/like new condition. The Avaya migration path is the Avaya Ip Office and is VoIP capable and expandable up to 384 phones.

If you have now an Avaya Merlin Magix system and need some programming assistance please read over the Avaya Merlin Magix Programming Manual and User's Guide or if you are looking to expand please refer to the Avaya Merlin Magix Inventory Instructions to determine the release of your system and the available features - see the Avaya Merlin Magix Features Matrix - and what your current capacities are and what migration paths are for sale to best be practical. If you want a professional recording to advertise your company or to play music for your customers while they are on hold please review our Music-On-Hold options. For those who have a phone that should be replaced just purchase another Avaya Merlin Magix Phone and turn it on as all programming is stored the system processor and not the phone itself!